High Tech Elastomers Inc.
Website Terms & Conditions
Effective Date: 7/30/2024
Welcome to https://www.htei.com (the “Site”). By accessing or using the Site, you agree to these Terms & Conditions (“Terms”).
1. Eligibility & Acceptance
You must be at least 16 years old (or the age of digital consent in your location) to use the Site. If you use the Site on behalf of a company, you represent that you are authorized to accept these Terms for that company.
2. Permitted Use
Use the Site for informational and service-inquiry purposes only (e.g., requesting information, RFQs). You agree not to: (a) scrape, harvest, or crawl the Site; (b) bypass or probe security; (c) upload malware; (d) spam or misuse forms/chat; or (e) reverse engineer any part of the Site.
3. Intellectual Property
All content on the Site—including text, images, graphics, logos, design, and downloadable materials—is owned by High Tech Elastomers Inc. or its licensors and protected by law. You may not copy, reproduce, adapt, or distribute content without prior written permission.
4. User Submissions
Information you submit via forms or chat must be accurate, lawful, and non-infringing. By submitting content (messages, attachments), you grant HTEI a non-exclusive, royalty-free license to use and store it to respond to your inquiry and operate the Site.
5. Inquiries & Appointments
Messages sent through the Site (including contact or scheduling requests) are informational and do not create a binding agreement, engagement, or warranty. Services are provided only under a separate written agreement or purchase order.
6. Technical Information & No Professional Advice
Site content (including application notes, materials, tolerances, and process information) is general and for informational purposes only. It is not engineering, design, safety, or legal advice and should not be relied upon for final specifications or product performance. Final decisions must be based on a formal engagement, validated drawings/specifications, and test data as applicable.
7. Quality, Compliance & Safety
Any compliance statements (e.g., materials or regulatory standards) are provided only in formal quotation/contract documentation for your specific order. You are responsible for ensuring requested parts/components meet end-use requirements and applicable laws.
8. Third-Party Services & Links
The Site may use or link to third-party tools (e.g., schedulers, chat, analytics) that HTEI does not control. Those providers are responsible for their own terms and privacy practices; your use of their services is at your discretion.
9. Warranty Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ACCURACY, RELIABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, HTEI AND ITS OFFICERS/EMPLOYEES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SITE. HTEI’S TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED USD $100.
11. Indemnification
You agree to indemnify and hold harmless HTEI from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site or violation of these Terms.
12. DMCA / IP Claims
If you believe content on the Site infringes your copyright, email [insert preferred IP/DMCA inbox] with: (a) your contact info; (b) identification of the copyrighted work; (c) the URL of the material; and (d) your statement under penalty of perjury that you’re authorized and the information is accurate.
13. Termination
HTEI may suspend or restrict access to the Site at any time for conduct that violates these Terms or is otherwise harmful.
14. Governing Law & Venue
These Terms are governed by the laws of the State of Ohio, without regard to conflicts principles. Exclusive venue lies in the state or federal courts located in Montgomery County, Ohio.
15. Changes to Terms
We may update these Terms at any time. Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms. Last Updated: 8/20/2025.
16. Contact
Questions about these Terms: [email protected] • 937-236-6575
See our Privacy Policy for information about data, cookies, and analytics practices.
Frequently Asked Questions
Q:
What industries does High Tech Elastomers serve?
High Tech Elastomers provides elastomer bonding solutions for a wide range of industries, including aerospace, automotive, medical devices, industrial machinery, and oil & gas. Our expertise allows us to tackle the unique bonding challenges presented by each sector.
Q:
What are your capabilities in precision bonding?
We specialize in precision elastomer bonding with tolerances as tight as .0002 inches and surface finishes up to 8 RMS. Our advanced equipment and expertise ensure consistent accuracy and reliable performance, even for complex or high-stakes applications.
Q:
What is elastomer-to-substrate bonding?
Elastomer-to-substrate bonding refers to the process of securely attaching elastomer materials to other substrates, such as metals, plastics, glass, and alloys. This process enhances the performance and durability of components used in critical applications across various industries.
Q:
Can you create custom elastomer formulations?
Yes, we can custom formulate elastomer compounds to meet the specific requirements of your project. Whether you need materials that withstand extreme temperatures, chemical exposure, or continuous friction, our team will develop a solution that meets your needs.
Q:
What types of substrates can you bond elastomers to?
We have extensive experience bonding elastomers to a variety of substrates, including stainless steel, titanium, aluminum, nylon, glass, super alloys, and other smooth or exotic materials. This versatility allows us to serve industries with highly specialized bonding needs.
Q:
Are you ISO 9001-2015 certified?
Yes, High Tech Elastomers is ISO 9001-2015 certified, meaning we follow stringent quality management standards to ensure the highest level of quality in every product we produce. Our certification reflects our commitment to excellence in both processes and outcomes.
